Building AI governance from the ground up: What actually works in a complex enterprise
The blueprint behind a working AI governance program at a major logistics provider, covering assurance, vendor risk, and what actually broke along the way.
Session Details
Everyone is talking about AI governance. Very few organisations are actually doing it. This session closes that gap.
Jackie Orchard, Head of Information & Data Security Advisory at Australia's largest multimodal logistics provider, will share the blueprint behind a real AI governance program built from scratch — not a theoretical framework, not a vendor pitch, but the hard-won lessons from designing and implementing a comprehensive AI assurance infrastructure inside a complex, multi-jurisdictional enterprise operating across road, rail, air and sea freight.
Attendees will walk away with a clear, actionable understanding of how to structure AI governance across five critical dimensions: assurance, capability maturity, inventory management, vendor risk, and policy. The session will be anchored in genuine implementation experience — including what broke, what was resisted, and what actually worked with both technology and legal stakeholders.
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